DescriptionIntroductionNOTE: You must live today in the Myrtle Beach, SC area to be eligable for this position.Do you want to join an organization that invests in you as a Tech Analyst Intern? At Grand Strand Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Tech Analyst Intern at Grand Strand Medical Center like you to be a part of our team.Job Summary and QualificationsBased in Myrtle Beach, SC, the Technical Analyst Intern implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of your ability or responsibility are communicated in a timely manner to senior-level support personnel.What you will do in this role:
Respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provide a superior customer support experience for division and facility users.
You will analyze and provide hands-on support for simple to moderate inquiries.
You will log and track problems; review problem tracking databases Perform facility-based moves, adds, and changes (MACs), as needed.
You will maintain documentation for each incident or request, and escalate complex problems to the next level of support per documented procedures.
Aid and train users on division and facility technology
Qualifications you will need:
Bachelor’s degree in information systems or a healthcare-related field is preferred
One year of IT experience is preferred
A+ and Microsoft Product certifications are preferred
Valid state driver’s license is required
Pays $15 per hour.ITG (https://hcahealthcare.com/) transforms healthcare and gives people healthier tomorrows . We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward . We do this by seeking, embracing, developing, and delivering technology for patient care.HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Good people beget good people."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderWe are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Tech Analyst Intern -Grand Strand Medical Ctr opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.