This position is RemoteDuties & Responsibilities:
Complete daily, weekly and monthly analysis, reports, summaries and dashboards
Receive and respond to inquiries and complaints and interface with internal and external personnel
Support audit, compliance and regulatory responsibilities
Meet SLA guidelines in creating files, reconciling information, executing system batches, etc.
Identify solutions to issues related to the performance of the business operations and report findings and recommendations to management for process improvement
Participate in systems testing and validation for various operations systems
Work directly with other teams or business units as a subject matter expert to understand objectives and dependencies to ensure consistency
May serve as a departmental liaison with vendors or internal clients
Apply basic to complex analytics, data manipulation and/or data queries
Additional duties as assigned
Minimum Qualifications:High School Diploma or GED from an accredited institutionExperience working in Microsoft product suite, including Outlook, Word, PowerPoint and ExcelManipulation and creation of Excel spreadsheets; including but not limited to standardizing reports across multiple sheets, utilizing vLookups and functions/formulas, creating, using and interpreting pivot tables, filtering and formatting to generate desired resultsPreferred Qualifications:Bachelor's Degree from an accredited institutionWork experience in health insurance or healthcare environmentStrong analysis and report development skillsExpertise in utilizing data analysis and query tools such as SAS or SQLExperience with one or more of the following: querying data using data tables and ACCESS, identifying risks, issues and providing resolution optionsWorking experience with NYSOH or Federal ExchangeAbility to demonstrate effective verbal and written communicationCompliance & Regulatory Responsibilities: See AboveLicense/Certification: NAWE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.