Become a part of our caring community and help us put health firstThe Business Intelligence Lead solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Business Intelligence Lead works on problems of diverse scope and complexity ranging from moderate to substantial.As a Business Intelligence Engineer for CenterWell Primary Care, you can directly impact patient care and outcomes through your work. You'll be at the forefront of healthcare innovation, using data to drive decision-making and improve processes. This role allows you to leverage your technical skills while also contributing to a larger mission of enhancing patient care and health outcomes. It's not just about numbers and datasets; it's about using that information to make a real difference in people's lives. This intersection of technology, healthcare, and impact makes it a truly rewarding career choice.We're seeking a Business Intelligence Lead with a strong background in healthcare data operations and a passion for data quality and process improvement. The ideal candidate will have a proven track record in managing teams and implementing robust data processes in an agile environment.Key Responsibilities:
Membership Management: Oversee the membership process, including quality, audits, and reporting. Manage lifecycle updates to the process to incorporate new payers and data feeds.
Process Improvement: Establish robust processes for change notifications, document all artifacts, and create a scalable membership model that allows for data flexibility & automation.
Issue Resolution: Triage production support issues, delegate work as necessary, and become a subject matter expert for all membership data.
Team Leadership: Lead, train, and mentor team members, both direct and third-party stakeholders, to ensure efficient and effective team performance and understanding of the membership process.
Desired Traits:
Independent, open mindset, curiosity, data-driven decision maker, and excellent problem-solving skills.
Independently research and learn new skills as needed
Strong communication skills with the ability to abstract ideas and present them succinctly.
Use your skills to make an impactRequired Qualifications
Minimum five years in healthcare data operations, modeling, or reporting.
Advanced proficiency in cloud-based SQL Environment (BigQuery, Snowflake or RedShift), SQL, and at least one object-oriented language
Experience with data visualization tools (such as Power BI, Tableau or Qlik)
Experience with continuous integration & delivery (Azure DevOps, JIRA, etc.), GIT, and business intelligence reporting system
Good working knowledge of different healthcare data file types and an understanding of SCRUM/Agile methodologies
Excellent verbal and written communication skills with ability to influence key partners.
Creative thinker with a strong customer focus who is comfortable with ambiguity and evolving strategies in an Agile environment.
Strong project management skills with ability to execute on multiple work streams simultaneously.
Detailed oriented results driver with an exceptional sense of accountability and ownership.
Preferred Qualifications
Power BI experience highly preferred
Python, Java, Scala, or Groovy preferred
Snowflake experience highly preferred
Additional InformationTo ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$104,800 - $144,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usAbout CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources