Hotel:Sioux Falls Sheraton1211 West Avenue NorthSioux Falls, SD 57104Housekeeping ManagerFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellenceSheraton Sioux Falls Hotel is seeking an housekeeping manager to join our housekeeping team. You will provide guests with an excellent room experience, while assisting the director of housekeeper to ensure operational standards and procedures are being followed by all associates. With 243 rooms and 5,000 sq. ft. of event space, your shift will be filled with a variety of tasks. We are conveniently located by the Denny Sanford Premier Center and Sioux Falls Convention Center where all the best events happen. Come be a part of a team of who is passionate about guest service all while taking care of the people who make it happen, our associates. With Atrium Hospitality, you can be a part of one of the largest hotel management companies in the United States.What you will do:
Lead the Housekeeping Associates to enable the team to provide a best-in-class guest experience.
Engage with guests, provide friendly service, meet operational standards, and resolve guest concerns;
Manage the financial performance of the department by effectively scheduling Associates, submitting accurate payroll records, and controlling expenses for supplies and equipment;
Manage the department by ensuring Associates understand employment practices, follow interview guidelines, recommend employment decisions and corrective action. Inspect staff work and give guidance to correct deficiencies.
Support performance management and implement discipline when necessary.
Educate and Train Associates regarding brand standards and Atrium’s Cleanliness Assured
Maintain an accurate record of lost and found items;
Practice hotel emergency procedures to include fire, life, and safety;
Follow company security policies and procedures, to include reporting accidents, injuries, and unsafe work conditions;
Perform or assist with cleaning duties as necessary;
Support other departments as needed based on business demands; and
Any and all other work as required to complete the primary purpose of the position.Qualifications:Required Prior Experience:Oversight of a housekeeping team in hospitality, healthcare, facilities, or similar environment.Preferred Prior Experience:3+ years of experience in hotel Housekeeping ManagementRequired Education:High School Diploma or EquivalentRequired Technology:Basic computer knowledge to include the Microsoft SuitePhysical:Able to lift a minimum of 50lbs occasionally.Able to stand or walk for the duration of the scheduled shiftOther:Flexible working days, early mornings, evenings, nights, weekends, holidays, and special events as needed.When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
Daily Pay
Significant Travel Discounts on Marriott and/or Hilton properties
401k Plans
Medical Insurance
Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:ServiceWe deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.PerseveranceWe will be better today than we were yesterday.InclusionWe are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.RespectWe treat others the way we would like to be treated.InnovationWe strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.TeamworkOur associates are our family, and we provide them the resources and support needed to produce the best work environment possible.In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.Come grow with us!