Operations Supervisor - 2nd shift

Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Distribution team in Jackson, TN.  The Operations Supervisor ensures the efficient operation of shift(s) and/or department(s) in a warehouse distribution environment.Want to join a key team that helps the world read?At Ingram, the Operations team serves a key role within the organization.  We ensure that our distribution centers and warehouse facilities function at maximum efficiency.   Safety is a core value in our distribution environment.  We emphasize this through training, education, and accident prevention programs.  Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!Schedule:Monday-Friday 3:30pm-Midnight (overtime as needed)What You’ll Need:HS Diploma or GED3 years’ experience in a fast paced, high-volume warehouse or related industry environment2 + years of leadership experience6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboardPreferred Skills:Proven ability to adapt quickly in a fast-paced environment.Strong knowledge and hands-on experience across multiple distribution operations, including inbound, outbound, and inventory management.Self-motivated and independently driven to achieve goals and solve problems.Collaborative team player with the ability to build and maintain strong relationships with team members, supervisors, and other departments.Demonstrated ability to maintain high morale and foster a positive workplace culture.What You’ll Do:Identify, organize, plan and allocate resourcesAcquire and analyze relevant information about shift performance indicatorsIdentify issues/processes that deviate from standards and take necessary actionEngage associates assigned to the areaMaintain appropriate Payroll records, including daily input in KRONOSProvide input into Operations related status reports and use standardized reportsInterview and select associates for hire and/or promotionTrain or oversee the training of newly hired associatesConduct or oversee process update training of all associates as changes are implementedAnalyze staffing needs and delegate work based on volume requirements in assigned departments.Issue progressive counseling (up to including termination) to associates for performance below minimum expectations