Customer Service Specialist

Job DescriptionWe are seeking a Customer Service Specialist to be the first point of contact for our clients, ensuring their inquiries are handled promptly and professionally. This role is ideal for a problem-solver who thrives in a fast-paced environment and has a knack for delivering outstanding customer experiences.ResponsibilitiesRespond to client inquiries via phone, email, and in person in a timely and professional manner.Resolve client concerns by coordinating with internal teams and providing clear communication.Maintain accurate records of interactions and client data using our CRM system.Assist clients with questions about property listings, policies, and services.Support the team by identifying opportunities for process improvements and implementing solutions.