APPLICATION PROCESS:
1. Email us your resume in PDF format only. Include all of the jobs you've worked at and the month + year. Do not leave anything off. There should be no gaps in your resume with no explanations.
2. Email us a 60-second video of yourself answering the following question:
What are the 3 most important things that the company you work for MUST do to show you that they care about you? For example, if they don’t give me these 3 things then that means they don’t care about me. The video CANNOT EXCEED 60 seconds, or you will automatically be disqualified.
3. IMPORTANT: Please email the above two items to accounts(@)achieveih.com. Failure to follow the above instructions will result in automatic disqualifications. Our Interview process is testing your ability to follow our instructions 100% as written.
4. Do NOT come to our clinic, do NOT call our office, or you will be automatically disqualified.
ABOUT OUR COMPANY:
Achieve Integrative Health is the #1 rated Acupuncture & Wellness Clinic in the Austin Metro with over 750 five star google reviews. Our Mission is to help people restore their body’s God given ability to heal itself so that they can do what they love. Our vision is to equip and inspire one million people around the world to do what they love, when they want, with whom they want. (www.achieveintegrativehealth.com)
WHY JOIN US?
> You'll be Equipped to Achieve All of Your Goals = our team provides all of the resources (information, training, opportunities, etc) you’ll need to achieve all of your Professional, Financial and Personal Goals, as long as you are willing to put in the work and deliver results. These are skills you will have for a lifetime.
> Experience Peace & Joy = we have a phenomenal culture of care for our patients and our team members. We are very strict with our rules, policies and core values in order to protect our culture of peace and joy. We make sure we only bring on team members that are aligned with our core values, that's why our acceptance rate is less than 1%, not because we're better, but because we are overly protective of our team.
> Merit-based Culture = you are rewarded based on the results you produced only. The average salary for a patient assistant in Austin, TX according to indeed is $17.06/hr. Our Training Salary already starts at $18/hr and after the 3 month probation, the base salary is $20/hr
BENEFITS
> Competitive Total Compensation = your total compensation includes your base salary and results-based bonuses. Your bonuses account for 30-50% of your total compensation. If you are wanting a high base salary regardless of what results you produce, we are definitely not the team for you. We reward results only (ie. hitting KPIs, metrics, quotas). Our performing team members earned quarterly bonuses ranging from $500-$2100 in Quarter 2 (2025)
> Unlimited Growth Opportunities = as long as your work turns into results for the clinic, you will have unlimited opportunities to grow within our company.
> Wellness Initiatives = Your health is our priority, so enjoy free diagnostic exams, QRA acupuncture treatments, dietary consultations, and any other services offered by the company as well as the best quality of herbs/supplements with employee pricing.
> Team Culture = we have a less than 1% acceptance rate to join our team, because we guard and protect our team culture like Fort Knox. Imagine being on a team that truly cares for you as a family member, and while there is a lot of tough love, there are no negative energy (ie. complainers, back-stabbers, two-faced, entitlement, irresponsible people, negative people)
RESPONSIBILITIES
- Check-in and Check-out patients, accept payments
- Perform Office Tour
- Answer Phones, Close Leads on the phone
- Manage Inventory
- Work with patients to ensure they are satisfied with the services provided
- Provide excellent service to our patients and apply effective troubleshooting techniques under pressure
- Ensuring patients have a VIP experience in our clinic
- Encourage happy patients to send us their success stories
- Share patient success stories during daily company meeting
- Assist acupuncturist with thermal scans, blood pressure, temperature check, eye exams, video recording, progress recordings etc.
- cleaning treatment chairs & tables, opening and shutting down the clinic
- there may be other additional similar responsibilities not listed above
- our team members step in to help each other all the time, so if you are looking for a fixed to-do list, we are not the team for you.
REQUIREMENTS & QUALIFICATIONS
- You must truly have a caring heart to serve others, if you are wanting a job to make a little extra money, we are not the team for you
- You must be organized and be able to handle multiple tasks and responsibilities on a daily basis. If you're looking to only handle one or two tasks per day, we are not the team for you
- You must be able to follow instructions exactly as it is written, which includes how to speak to patients. If you don't like reading or following instructions, we are not the team for you.
- You must value Results over Effort. Effort is defined as completing your checklist, showing up, trying, doing your best, etc. Progress is NOT results. We acknowledge effort, but only financially reward results. Results are defined as meeting KPIs, quotas, metrics. No exception. If you dislike having your performance measured by KPIs, quotas and metrics, then we are not the team for you.
- We are NOT looking for experience in a medical setting or office setting. we are looking for character and someone who agrees and aligns with our 6 core values (Inspirational, Results Oriented, Transparent, Committed, Accountable, Service above Self).
WORK SHIFT OPTIONS:
OPTION #1 (full-time) = mon-thur (8:09am-12pm, 2pm-6pm), fri (8:09am-12:30pm)
OPTION #2 (part-time) = mon-fri (8:09am-12:30pm)
OPTION #3 (part-time) = mon-thur (12:30pm-6:30pm)