The LAUNCH Accelerator and its associated podcasts (”This Week in Startups,” “This Week in AI”) are seeking an experienced community manager to work on a freelance consulting basis.
This is either a remote position or in-person in our office in Austin, TX. You will learn a lot quickly and have ample opportunity for professional development.
Does this describe you?
High energy, positive outlook, hands-on, results-driven, persistent, creative, curious, and a leader. No job is too small or too big. Willing to do the work. Gets things done.
What You’ll Do:
- Maintain, build, and support our founder and investor communities across a variety of platforms, including Discord, Circle, Slack, WhatsApp, and beyond
- Create and maintain community guidelines
- Serve as a vital point of contact for our founders, investors, and Syndicate members
- Welcome new members and guide them through the orientation and onboarding process
- Prompt lively discussions, spark engagement, and maintain a positive and supportive environment for members.
- Respond to community questions and connect members with the right LAUNCH staffer or team
- Monitor listener feedback and commentary across social media platforms while tracking engagement
- Surface interesting questions, trends, and community sentiment to the content and production teams
- Engage with listeners, viewers, and fans during livestreams and in-person events
Skills Required:
- 2+ years of relevant experience growing engaged communities
- Strong time management, prioritization, and communication skills
- Proficient at communications software (i.e., Mailchimp, Google Docs, Zapier, Keynote, Squarespace, Slack, Typeform, WordPress, Outreach.io, Notion, Crunchbase, etc.)
- Relentless positivity and dogged resilience — we're a scrappy team doing world-class work
- Self-starter who proactively anticipates problems and finds solutions
To Apply: Pitch yourself to us! Write to community@launch.co and tell us why you’re perfect for this job.