Role Overview:The Financial Operations Senior Advisor (Pricing Setup Liaison) will develop and provide end to end knowledge and expertise of the pricing setup process (e.g., setup dependencies and requirements) within Express Scripts PBM business. Accurate client setup (pricing, guarantees) is critical to ensure we meet the financial and service commitments we’ve provided to our clients and customers. The end-to-end setup process is complex and requires a liaison to ensure precision in coordination and communication across matrix partners. This individual will lead client specific deal review meetings to provide cross-functional guidance and support for client level setup submissions via a tool called PSCRF. The Senior Advisor will work with the business to ensure tool enhancements are well defined and meet the business objectives. Partnering with the Center of Excellence (COE), this individual will be responsible for identifying and escalating opportunities for efficiency or effectiveness that may require a broader investment or integrated solution.Essential Functions:
Lead, structure, and facilitate deal review meetings known as Complex Deal Review and Contract Review which provide the forum for cross functional communication
Provide user support and assist users with ad-hoc unique client setups
Provide the technical and business process guidance to the stakeholders by navigating them through the process and tools
Coordinate user training or cross functional challenges to the COE to explore opportunities to improve either the user experience or data quality
Drive modifications to financial setup process and tech/tool to improve results. Work cross functionally to investigate issues to determine root cause and implement prevention measures and controls to reduce errors found
Implement enhancements and improvements through leading and coordinating large cross-functional teams focused on delivering results
Develop departmental best practices, policies and procedures, standardized documentation which can be consistently utilized by our user community
Qualifications:
Bachelor’s degree in related field preferred: Finance, Business, Accounting, Economics; MBA a plus
6+ years' operational and project management experience
Knowledge of Healthcare, Insurance, PBM industry preferred
Experience working cross-functionally to coordinate plans and execute against tight timelines
Excellent communication and customer service skills with internal and external individuals in various functional areas and at all levels of management
Strong analytical, planning, problem identification and resolution skills
Strong knowledge with Microsoft Office applications - specifically Excel
Strongorganizational, leadership and influence skills with a desire to improve processes
Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction
Ability to successfully plan, schedule, coordinate, and manage all aspects of the pricing setup process via the PSCRF tool
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 85,400 - 142,300 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.