Customer Reliability Engineer (Entry Level)

Assists operations with tear-down, inspection, and assembly of mechanical seals as part of a training rotation to become familiar with mechanical seals.Performs failure analysis on mechanical seals and inputs findings into John Crane’s reliability management software.Reviews customer applications and makes recommendations.Troubleshoots applications and analyzes, evaluates, and rectifies seal operation problems and failures.Communicates orally and in writing with company personnel providing feedback, recommendations, and technical assistance, which may include making technical presentations to management.Solves problems on existing installations regarding material changes or modifications of equipment, seal, or auxiliary equipment.Reviews overall seal and component part materials, proposals, layouts, installation, assembly, and detail drawings.Prepares reports and recommendations to management and assists in development and management of partnership programs.Observes and reports field performance results; collects and evaluates customer data, while working with local John Crane office and sales representatives.