Description Job Description:We are looking to hire a skilled Lead Systems Analyst with a core emphasis on desktop support to join our growing IT team. You will be responsible for overseeing the design, configuration, and testing of our company's computer systems.Responsibilities:
Analyze system requirements and address any potential issues.
Develop strategies to improve the overall operating system.
Oversee and support all system upgrades and implementations.
Provide high-level desktop support for hardware and software issues.
Troubleshoot complex technical issues and provide effective solutions.
Handle escalated customer service issues.
Maintain a high-quality technical documentation library.
Conduct workstation installation and application deployment.
Plan and execute complex projects related to information systems.
Regularly communicate and collaborate with management and other IT personnel to ensure system efficiency and consistency.
Keep up-to-date with advancements and best practices in IT administration and system security.
Requirements
Requirements:
A degree in Computer Science, IT, Systems Engineering, or a related qualification.
At least 5 years of experience in system analysis and IT support.
Strong computer skills, including working knowledge of systems software, databases and scripting.
Proficient with operating systems like Windows, Linux, and macOS.
Excellent problem-solving skills.
Strong written and verbal communication skills.
Familiarity with project management methodologies.
Ability to work in a fast-paced, deadline-driven environment.
Demonstrated leadership abilities and team management skills.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .