Vacancy caducado!
OverviewSOSi is seeking a Travel Coordinator to join our team in Reston, Virginia. In this role you will support tasks within the area of Operations Management for a large nationwide language interpretation services program. Ensures successful completion of tasks and work activities at best value (Performance, Quality and Cost) to satisfy customer operational and contract requirements.Essential Job Duties
Performs assigned tasks as part of the Travel sub-process in support of Operations and the Order-to-Fulfill (O2F) process
Receives, processes and fulfills travel support requests from Operations
Coordinates and completes domestic travel arrangements for interpreters supporting the program; includes airline reservations, hotel accommodations, car rentals, trains, and other ground transportation services at the lowest possible price, utilizing all applicable discount programs
Finalizes itineraries and generates all travel documents in accordance with corporate travel guidelines, traveler preferences and other requirements
Maintains and updates travel files and log, follows up and tracks each travel record until departure in order to meet operational requirements
Possesses and maintains knowledge of airline rules and regulations, tariffs, and fare requirements, as well as the ability to accurately apply this information to the processing of all travel arrangements
Stays abreast of technology and industry trends and updates, including but not limited to use of the intranet resources and tools provided by vendor travel management organizations
Maintains traveler profiles in contracted travel management systems; ensures appropriate profile information is used when booking travel requests
Communicates with multiple internal (program, corporate) and external (interpreters, travel management organizations) stakeholders to identify requirements and resources
Plans, organizes, prioritizes, and coordinates multiple work activities to meet critical deadlines
Uses initiative and judgment within established guidelines to ensure work orders are fulfilled at best value
Performs other duties as assigned by the Travel Supervisor and/or Operations Manager
Support the reconcilitation of hotel expenses processed through SOSi corporate travel cards
Minimum Requirements
Minimum of two years’ of experience as a Travel Consultant, Agent or Coordinator
Must have experience with Egencia, Concur, or other travel applications
Strong working knowledge of all aspects of ticketing transactions, rerouting and exchange processes
Must be detail-oriented and possess effective organization, problem-solving and time-management skills
Spanish speaker preferred with excellent communication and interpersonal skills
Flexibility and ability to multi-task and meet deadlines in a dynamic, fast-paced work environment
Must be able to take direction, work well with others and contribute positively to a team environment
Preferred Qualifications
Spanish-English bilingual (listening, speaking, writing, reading)
Work Environment
Normal office working conditions
Requires a flexible schedule with periods of non-traditional hours including consecutive nights, weekends, or holidays
Shift work is required for this position
Vacancy caducado!