Activation Engineer
VirtualReq #2047Wednesday, August 7, 2024Title - Activation EngineerLocation - Remote within Segra's footprintJob SummarySegra Activation Engineers work with internal teams and customers to deliver our suite of Ethernet products and services. Strong understanding of layer 2 and layer 3 technologies and associated disciplines required. Applicants must have strong teamwork, analytic skills and be self-motivated to meet objectives. Work with many types of customers (small, large, vendor, government and carrier) as well as cross functional teams within the organization. Daily work is primarily assigned through scheduling while some is driven through tasks in our work flow or via direct assignment. This position is for a first shift with a rotating on call schedule.Duties and Responsibilities70%Work with internal teams and customers to activate Ethernet devices and services
Upgrade new and existing Ethernet devices and services.
Assign ipv4/ipv6 address space.
Create scripts for managed services deployments.30%Deactivate Ethernet devices and services.Troubleshoot activation issues pre and post turn up (trouble tickets).Rotating on callQualifications
Education: Networking, Computer Science or IT degree with Cisco Certified Network Associate (CCNA) or equivalent experience.
Experience: Minimum 5 years in telecommunication industry.
Key Competencies:
Direct communication with customers (small, large, internal, vendor, government and carriers).
Critical thinking skills for testing and troubleshooting.
Ability to multitask in a fast paced environment while still meeting target dates.
Excellent communication and customer service skills.
Possess strong analytical skills and problem-solving skills.
Experience working in a cross-functional organization
Technologies:
IPv4/IPv6 addressing (Static and Dynamic) ,Layer 2 (MPLS, G.8032, STP, VLAN 802.1q, CDP, LLDP, ARP), Layer 3 (eBGP, iBGP, EIGRP, OSPF, ISIS, DHCP, DNS, NAT), Ethernet services (VPLS/ELAN, ELINE/P2P, VPRN/VRF), Application (WIFI, Telnet, SSH, Packet Capture), Security (TACACS+/RADIUS), RFC 2544 and Y.1564 testing
Platforms:
Cisco (9000x, 3600ME, 3750ME), Ciena (51xx, 39xx), Adtran (6250, 908, 1550), Adva (2xx, 11x), Alcatel (7750, 7450), Ruckus (R510), VMware (Edge 3400, 3800, 620, 680), Cradlepoint (E100, E3000)
Managed Products:
SD-WAN, Managed WiFi, Managed Router/Switches, Managed Firewall
Other details
Job Family
50
Pay Type
Salary
Apply NowShare this job:We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.