Description:To assist Loan Officers in facilitating the completion of mortgage loan applications. To collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. Serve as a point of contact for members, receiving and responding to member's questions to help them collect required information and complete any necessary documentation.Basic Day-to-Day –
Support and Communicate with Loan Officers and Members
Obtaining min required docs from Member to assist in approvability of the loan
Working the loan from pre app to post app
Calculate income, analyzing asset statement
Updating loan operating systems
Volume: Pipeline via Jetpack to manage case load- Averaging 45-60 applications total per person which can ramp up during busier times of the year.
Personal Log/Queue: They will received assignment notifications which will be in there “Personal queue”. The LO has already completed the set up that way the MLO can use it as a guide to complete what is needed in the application.
Phone: 50% of the job -daily phone contact to members for certain tasks and other tasks will be virtual contact
Additional Skills & Qualifications:
Mortgage/Real Estate/Financial Institution is HIGHLY PREFERRED If we have issues finding this experience, we can aim for Customer Service/administrative Experience in a professional office setting but needs to be 3+ years min
Multi-tasking
Professionalism
Strong customer service
Attention to detail
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.