Staff Software Engineer

As part of the AI Search team, you’ll help shape the future of intelligent search at ServiceNow - building a consumer-grade search engine that blends traditional information retrieval with cutting-edge GenAI technologies to power conversational AI experiences.What you get to do in this role:Drive high-impact initiatives that enhance the company’s search and GenAI capabilities.Architect, design, and implement advanced text search solutions that deliver high scalability, precision, and relevance.Develop and integrate state-of-the-art search technologies - from keyword and vector-based retrieval to knowledge graphs, ranking models, and generative AI-enhanced search pipelines.Build robust, modular, and extensible tools, frameworks, and libraries that form the foundation of our search platform.Collaborate cross-functionally to evolve architecture and best practices, while mentoring and guiding junior engineers.Deliver intuitive and powerful search experiences that delight both customers and developers.