OverviewVirginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers.At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!Sign on bonus available!ResponsibilitiesFranciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently seeking a full time Clinic Medical Assistant for our busy Gravelly Lake Clinic. Great team based environment.JOB SUMMARYPerforms basic patient care/support functions under direction of Provider and within scope of licensure/certification. Basic patient care includes preparing patients for Provider, obtaining and recording vital signs and patient information, performing basic lab and phlebotomy procedures, and other similar tasks within scope of certification. An incumbent also performs front and back office duties, such as scheduling appointments, maintaining inventories, and cleaning/preparing exam rooms.Incumbents are also accountable for maintaining the confidentiality of all medical information and adhering to department and hospital safety, risk management, standard precautions standards, policies and procedures related to the assigned Clinic Practice.If assigned to the centralized FMG Float Pool , an incumbent provides patient care services to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s).ESSENTIAL JOB FUNCTIONS:Greets and prepares patients for practitioner visit; obtains and records vital signs and other appropriate information such as height, weight, drug allergies, current medications and presenting problems; positions, drapes and cleans up after examinations under Provider supervision; provides patient mobility assistance as necessary.Performs basic lab and phlebotomy procedures, draws blood and performs EKG’s and laboratory procedures, administers approved medications via oral, subcutaneous, intramuscular or intradermal routes, informs patients of lab results, and mails reports to patients, under the supervision of provider.
May “pend” orders which include laboratory testing and radiology studies for provider sign-off.
Documents, in the electronic medical record, medical visits/procedures performed by healthcare providers in accordance with established procedures.
Enters data such as: patient medical history/physical exam results, patient education/explanation of benefits/risks, provider-dictated diagnoses, prescriptions and instructions for patient/family relating to self-care and follow-up, and prepared referral letters as directed by the provider.
Reviews medical documentation to validate information and to identify inconsistencies/errors and facilitate overall accuracy of the medical record in accordance with established procedures/requirements.
Reviews clinical data, lab and/or other test results and the interpretation of the test results by the provider.
Troubleshoots/resolves routine issues and escalates non-routine issues to provider or other appropriate contact.
Understands and applies legal/ethical requirements relating to the preparation of medical documentation and patient confidentiality.
Prepares, cleans and sterilizes instruments; disposes of contaminated items in accordance with established standards; keeps exam rooms clean, orderly and well stocked; maintains adequate inventory of supplies; anticipates provider’s need for medications, supplies, and equipment and plans accordingly.Schedules appointments to include office visits, ultrasound, non-stress tests and processes/authorizes referrals to other Medical Care Providers, Clinics and facilities as instructed; works with the other CHI-FH Departments in scheduling appointments for mutual clients.
May perform front office clerical duties such as billing, collection and registration functions, verifying insurance and collecting co-payments.
Coordinates patient flow to ensure sufficient time for patient/family education.
Performs telephone communication functions; giving clear information both verbally and in writing.
IF ASSIGNED TO WOUND CARE:
Assists provider by removing wound dressings, taking vital signs and photographs.
Assists provider in hydrotherapy by preparing equipment and patient; cleans whirlpool tanks.
IF ASSIGNED TO FMG:May perform medical scribe duties under the direct supervision and review of the attending provider and in compliance with the FMG Medical Scribe Program Policy.
Charts, in the electronic medical record (“make me the author feature), provider-patient encounters as they occur in real-time during medical examinations in accordance with applicable standards and regulatory requirements.
Documents patient’s history and physical examination, provider’s interaction with the patient, procedures performed, results of laboratory studies and other pertinent information.
May order laboratory/radiology studies, assist with the patient’s disposition, document consultations and notify the provider when studies are completed.
Cultural Sensitivity and Competence: Demonstrates proper use of communication tools/materials for effective communication and understands how the culture(s) of patient populations can affect communication, collaboration and the provision of care, treatment and services. Patient Population Served: Demonstrates knowledge and proper skills associated with the department’s defined specific populations served.Performs related duties as required.QualificationsMINIMUM JOB QUALIFICATIONS:Education/Work Experience RequirementsHigh School Diploma (or GED equivalent) and completion of a Medical Assistant certification program at an accredited institution or validation of equivalent military training (i.e. Hospital Corpsman) that demonstrates attainment of the requisite job knowledge skills/abilities.One year experience as a Medical Assistant preferred.Licensure/Certification
Current certification by the State of Washington as a Medical Assistant.
If assigned to the FMG Float Pool, current driver’s license and ability to drive to assigned location(s).
Pay Range$22.79 - $32.16 /hourWe are an equal opportunity/affirmative action employer.