As organizations support hybrid and remote workforces, they're challenged with managing and securing the devices that access their organization resources. Employees need to collaborate, work from anywhere, and securely access organization resources. Admins need to protect organization data, manage end user access, and support users from wherever they work. Microsoft Intune is the industry’s leading cloud-based endpoint management solution, empowering organizations to embrace remote work through simple and secure management of the complete set of their endpoints.Microsoft Intune Core Platform Services are the foundational set of services that Intune uses to manage and secure hundreds of millions of devices and process over a billion daily device check ins with the service. The Core Platform Services team is responsible for ensuring service adherence to industry regulations, developing capacity planning for cloud deployment models, enabling near real time communication with devices, and providing granular controls for console administration, amongst many others.We are looking for a deeply technical Principal Product Manager with demonstrated excellence in delivering highly available, performant at scale services. You’ll craft a vision to transform our Core Services to enable Intune device management for the Artificial Intelligence (AI) era. As a member of the Intune Core Platform team, you’ll work closely with many engineering teams to solve complex technical challenges. You’ll focus on scaling our infrastructure to enable near real time device communication at the scale of hundreds of millions of devices, while harvesting the data that will enable our future solutions. And you’ll find innovate ways to address challenges in regulated environments.The successful candidate will have a passion for building services that are secure, highly scalable and resilient. They will have empathy for both customers and engineering teams that create solutions on top of their platform services. They are highly effective in managing complex long running projects. They will demonstrate initiative, especially in ambiguous areas with unclear ownership. They’ll already have effective communication skills and a proven ability to align different teams to drive ambiguous initiatives with a high degree of clarity and speed.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities
Create a product vision to enable Intune readiness for AI powered and automated device management
Address complex technical challenges across service latency, grouping and targeting, granular administrative controls, and adherence to industry regulation
Engage a broad set of customers to collect and clearly document requirements. Prioritize roadmaps to meet these needs.
Understand the variety of customer and solution team scenarios in Intune, and define standard personas and tasks to enumerate requirements against
Create metrics to measure the impact of core platform innovations across a variety or workstreams
Advocate and champion core platform initiatives across engineering and field teams
Clearly articulate roadmap and product vision to engineers, executives and customers alike
Build collaborative relationships with partners across the company with a ONE Microsoft growth mindset
Embody our Culture and Values
QualificationsRequired/Minimum Qualifications
Bachelor's Degree AND 10+ years experience in product/service/project/program management or software development
OR equivalent experience.
6+ years people management experience.
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Additional or Preferred Qualifications
Bachelor's Degree AND 12+ years of experience in product/service/project/program management or software development
OR equivalent experience.
8+ years people management experience.
Product Management M6 - The typical base pay range for this role across the U.S. is USD $161,600 - $286,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $209,600 - $314,400 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-payMicrosoft will accept applications for the role until July 15, 2024.Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .