DescriptionTrusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With nearly 20 years of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.We are looking for technical builders who love the idea of working with early stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor.As well as spending time working directly with customers, you’ll also get time to “sharpen the saw” and keep your skills fresh. We have more than 200 services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You’ll also play an important role as an advocate with our product teams to make sure we are building the right products for the startups you work with.Key job responsibilities
Engage directly with startup customers to provide them with technical advocacy as they build their products in the cloud. Ensure that they are spending as little time and money as possible doing so
Create plans, in conjunction with other members of customer account teams, to define how you will help your customers with their cloud needs
Share your technical knowledge broadly by participating in select, startup-focused, one-to-few and one-to-many sessions with larger groups of customers
Work with other teams at AWS (e.g. marketing, training) to contribute to the creation of content that can be delivered to the broader startup community at scale (e.g. on-line videos, and other digital content)
A day in the lifeWork/Life Balance
Our team is focused on balancing life with work, and does this via work autonomy and by prioritizing solutions and processes that enable the success of our customers.
It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship and Career Growth
Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.
We also encourage curiosity and ownership of self-service learning opportunities within Amazon Web Services’ internal training and certification resources.
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Basic Qualifications
2+ years of design, implementation, or consulting in applications and infrastructures experience
4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Preferred Qualifications
Strong verbal and written communications skills.
Experience in the startup community (e.g. founder, mentor, early technical employee).
Deep knowledge of modern architectures, including serverless/containerized.
AWS Solutions Architect Associate or Professional certification.
A passion for learning and for helping others to learn.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.