NCW Respiratory Care(subsidiary of Rotech Healthcare Inc.) is seeking a Customer Service Technician(CST) who wants to be part of a growing company. NCW Respiratory Care offers full benefits and generous vacation days. NCW Respiratory Care specializes in the delivery, setup, and service of durable medical equipment(Oxygen/CPAP/BIPAP/wheelchairs/beds/etc.) and respiratory supplies.
This position is a full time position(40 hours per week), but is a temporary position that is needed until at least February 12, 2026. We will know in February how much longer the position will be needed.
Shift: Monday - Friday 8:00AM to 5:00PM with on call duties as scheduled
Job Responsibilities:
Rotech's CSTs communicate with patients, referral sources and co-workers to effectively perform all tasks related to patient care and third party reimbursement. CSTs will be responsible for managing all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, inputting data into Eintake, printing tickets, and processing paperwork. CST are involved in helping with deliveries in the field and involved in the after hours call rotation.
Job Requirements:
Applicants should possess a high school diploma or equivalent, experience in the medical field and a strong customer service background is preferred, but not required.
Benefits available for full time employees:
-PTO time begins accruing on a new hire's first day and is available as the PTO balance accrues.
-5 Company Paid Holidays per year
-5 Floating Holidays per year
-401K Savings Plan through Empower Financial
-Full Medical Benefit package with multiple coverage options
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities
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