Document Production Associate (3rd Shift)

The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.Monday-Friday, 10pm-7am( denotes an “essential function”)Utilize appropriate logs and/or tracking software for all document production workThoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecyclePerform work in document production, prooing, intake and workflow coordination functions, as neededUse established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfactionDemonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functionsCommunicate with team members, lead, supervisor or client on job or deadline concernsMeet contracted deadlines for service delivery to our clientsTroubleshoot basic software or hardware problemsHelp to foster a proactive environment of continuous service enhancement and relationship building with the clientPerform quality assurance on work, as requestedAdhere to Williams Lea Tag policies, in addition to client policiesUse equipment and supplies in a cost efficient manner