The Float Universal Banker:
Provides banker and teller coverage to all Capitol Bank branch locations.
Maintains a high degree of knowledge in all Capitol Bank products and services offerings.
Assists customers with opening new personal and business deposit accounts.
Resolves all customer needs and requests in a friendly, professional, and timely manner.
Accurately processes customer transactions on the teller line.
Ensures a positive interaction with existing and prospective customers on the phone and in person with a focus on acquiring and expanding loyal relationships.
Works to achieve targeted levels for product sales, service behaviors, and referral goals.
Maintains an active community presence and participates in Bank activities.
The Float Universal Banker will also be responsible for:
Follows all established bank policies and procedures.
Knowledgeable in bank products and services in order to cross-sell.
Provides banker and teller coverage to all branch locations. Schedule flexibility and travel required.
Process deposits and withdrawals, cash checks, issue Cashier's Checks, accept a variety of payments, process coin orders accurately, perform proof duties, balance cash vaults, scan and file appropriate documents
Maintains a high degree of accuracy by balancing cash drawer daily. Keeps cash overages/shortages within the acceptable standards. Properly completes all account paperwork with minimal errors and no delays.
Responsible for achieving targeted levels for product sales, service behaviors, and referral goals.
Opens new depository accounts for business and personal customers, takes ownership of account maintenance requests.
Handles customer account inquiries promptly and professionally.
Maintains an active community presence and participates in Bank activities.
In addition, the Float Universal Banker will also maintain continuous contact with customers and prospective customers through correspondence, business visits, and social events in conjunction with the offering of bank services.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://capitolbank.isolvedhire.com/jobs/1623079-559541.html