Job TitleCredit and Collections SpecialistJob DescriptionThe Credit & Collections Specialist will ensure the Accounts Receivable file is managed according to company principles and Credit Department Policies and Procedures. Coordinate with Manager ensuring assigned receivable file is properly managed. This position reports directly to the AR/AP Manager who will provide direction and support for the routine, day-to-day department operations, including but not limited to, collection calls, accepting credit card payments, Lien Navigator filings, and customer reviews.Day-to-day Duties:
Analyze current credit data, financial statements (if available), and market requirements as defined by sales and determine the degree of risk involved in extending credit to new and existing clients and resolve all customer questions and/or issues within twenty-four hours of customer inquiry.
Work closely with Sales and Customer Service to assure customer accounts are properly managed and risk is identified.
Manage Credit Card transactions when required.
Perform collection activities on open accounts to assure customer contact within twenty (20) days of invoice due date.
Manage all job accounting activity on specifically defined customer accounts.
Provide innovative means to reduce DSO and increase sales.
Initiate and develop positive relationships with customers, sales, customer service, and yards.
Perform routine collection work on assigned open construction accounts.
Coordinate with Manager relative to all lien and bond activity on assigned customer accounts to assure the company is adequately protected from potential loss.
Review orders to approve credit to customers. This includes but is not limited to:
DNB (Dun & Bradstreet) reports
Trade and bank references
Review of past history
Customer website
When open account terms are not justified, suggest alternative means to close the sale and coordinate with the Manager, such as:
Progress Payments
Cash in advance
Bank Guarantee
Manage customer inquiries and problem resolution on pricing, delivery, shipments, and tax questions. If support outside the Credit Department is required, submit the inquiry to the billing or sales departments and follow up on resolution in a timely fashion.
Recommend third-party collection action after internal collection efforts are exhausted including working with collection agencies and attorneys.
Approve credit card transactions when requested.
Maintain electronic credit files.
Skills and Qualifications Required
2+ years of credit and collections experience
Understanding of AR and Financial Statements
ERP experience (SAP preferred)
Excellent communication skills, both verbal and written
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.