This position is responsible for developing and maintaining sales relationships with customers of Kronospan USA LLC. This position is also responsible for the sale of the company's products with the goal of maximizing customer service as well as profits for the company. This position sells the company's products through knowledge of OSB/Commodity market dynamics, building materials supply chain, and technical, organizational, and customer knowledge to influence and assist the customer in their buying decisions. This position would be based at our home base in Eastaboga, AL.
Daily outbound & inbound calls delivering updated pricing and order files while collecting current market information.
Establish professional relationships while building credibility with customers.
Maintain up-to-date understanding of industry trends, including building materials supply chain, OSB/commodity market dynamics and technical developments that affect targeted markets, including but not limited to structural panel certifications & regional building codes.
Maintain up to date warehouse inventory levels, expected inbound/outbound shipments and cost associated with these shipments
Maintain up-to-date information regarding mill specific structural panel certifications & production capabilities.
Develop and deliver sales presentations in a professional and effective manner by maintaining up-to-date awareness of company activities and products, industry trends, and customer and consumer needs
Research customer/consumer needs and develop strategies to effectively meet those needs
Follow up on sales leads and develop sales leads
Meet established sales quotas and overall revenue goals through price negotiations, including product mix.
Develop and maintain communications in a cooperative and professional manner with all levels of staff, plant management and associates, and customers
Provides day-to-day management of sales account activities within assigned customer base.
Act to close deals and finalize contracts
Other duties as assigned by supervisor or managing director
Assist in the preparation of quotes, contracts, and RFP/RFI responses for potential customers
Maintain all quote documentation with accurate product pricing
Research and develop lists of potential customers
Participate in sales forecasting and planning in an effective manner
Create and maintain sales reports
Assist in order reception and other customer service duties as needed
Assist in planning and scheduling processes as needed
Familiarity and understanding of shipping incoterms & coordinate with CSR's to ensure all import documentation is processed sufficiently
Act as the liaison between quality, customer service and customers for OSB claims.