Become a part of our caring community and help us put health firstThe Business Intelligence Engineer 2 for Group Benefits solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Business Intelligence Engineer 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.The Business Intelligence Engineer 2 for Group Benefits utilizes tools, technologies, applications and best practices to collect, integrate, analyze, and present an organization's raw data into insightful and actionable business information. The Business Intelligence Engineer 2 should understand how to navigate and interpret databases, be able to create and understand dataflows and data models within business intelligence tools and have the ability to troubleshoot and support existing BI solutions. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.Some of the responsibilities include, but are not limited to:
Develop and maintain sales and retention reporting systems (standard & Ad-Hoc reporting) using business intelligence tools such as Power BI, SQL, Excel, or similar platforms.
Collaborate with stakeholders/business leads on requirements and understand business needs for sales and retention analytics.
Design and implement data models, ETL processes, and data pipelines to extract, transform, and load data from various sources.
Create interactive dashboards, visualizations, and reports to present insights and key performance indicators related to sales and customer retention.
Takes complex data and makes it more accessible, understandable, and usable for leaders to derive insights and enable them to make better business decisions
Perform ad-hoc analysis to identify trends, patterns, and opportunities for improvement in sales performance and customer retention.
Monitor data quality, integrity, and accuracy to ensure reliable reporting and analysis.
Stay updated on industry trends, best practices, and emerging technologies in business intelligence and data analytics.
Use your skills to make an impactRequired Qualifications
Bachelor's Degree or equivalent work experience
1-5 years of technical experience in data analysis
Comprehensive knowledge of Microsoft Office Applications including Word, Excel, Access and PowerPoint
Expertise in assessing complex data sets and performing root cause analysis
Possesses a strong understanding of relational database systems, SQL languages and data structures.
Experience with Power BI and Qlikview
1 or more years of experience in SQL, SAS or other data systems
Experience working with big and complex data sets within large organizations
Strong analytical and problem-solving skills
Preferred Qualifications
Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field
Exposure to Tableau
In-depth experience in Microsoft Excel including formulas, pivots, charts, graphs, etc.
Experience with data mining and predictive modeling techniques
Ability to use data to drive business outcomes and decisions
Experience working with Group Benefits related data
Additional InformationKey Competencies:
Independently interprets information; identifies challenges and formulates solutions.
Ability to handle multiple tasks and deadlines with attention to detail.
Capable of independently managing business relationships and build trust.
Learn quickly through self-study via communication and collaboration with other associates.
Ability to communicate clearly & concisely.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Work at Home RequirementsAt minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
# LI-KR1Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$65,000 - $89,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usHumana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=HumanaWebsite.