Customer Support Specialist

We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in Miami, FL. This role is ideal for someone who enjoys assisting clients, resolving inquiries, and contributing to a positive customer experience. The Customer Support Specialist will serve as a key representative of the company, ensuring clear communication, timely support, and a professional service environment.ResponsibilitiesProvide professional and courteous assistance to customers via phone and email.Address inquiries, resolve concerns, and ensure high levels of satisfaction.Maintain accurate documentation of customer interactions and solutions.Collaborate with internal teams to support client needs and improve processes.Follow established procedures to ensure consistent and high-quality service.Uphold company standards in communication, organization, and customer care.