Customer Support Specialist

We are seeking a dedicated Customer Support Specialist to join our team in Tampa, FL. In this role, you will serve as a key point of communication for clients, ensuring their inquiries are handled with efficiency, clarity, and genuine care. You will support customers through problem-solving, detailed follow-up, and high-quality service that represents the standards of Beloform.ResponsibilitiesProvide professional and timely support to customers via phone, email, or in-platform communication.Address inquiries, troubleshoot issues, and offer clear, accurate information.Maintain detailed documentation of customer interactions and resolutions.Collaborate with internal departments to escalate requests and ensure customer satisfaction.Identify opportunities to enhance service quality and streamline processes.Uphold company values and deliver a positive customer experience at all times.