Front Office Overnight Manager

Reporting to the Director of Front Office, your responsibilities and essential job functions include but are not limited to the following:             Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with professional, friendly and engaging serviceProvide leadership while fostering a compassionate, collaborative work environmentHandle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guestsMaximize rooms revenue through participating in upsells, loyalty enrollments, and supporting agreed upon Revenue Management strategies and practicesResponsible for all hotel operations during overnight shift hours, focusing on front office operations, night audit and hotel safety/securityEnsure timely, accurate and complete reporting of daily operational packets, in compliance with prescribed auditing guidelinesWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activitiesCompetitive wages and benefits