Department: Facility Support Part time- Rotating Shifts 5:00am-8:00pm - Variety of days, weekends and holidays included. Shifts vary: 6:30a-4p; 7a-3:30p; 1230p-8p- (can do 8 or 10 hour shifts)- Novi- Weekend & Holiday rotation GENERAL SUMMARY Performs receptionist functions for assigned areas. Responsibilities:
Receives, screens, routes and responds to incoming telephone calls.
Takes accurate messages and ensures timely delivery.
Greets guests and provides appropriate assistance and information.
Performs additional clerical duties as assigned.
EDUCATION/EXPERIENCE REQUIRED
High School diploma equivalency
Skills:
Must have excellent customer service skills;
Ability to multi-task with ease;
Able to communicate effectively with multiple departments, patients and their families.
Basic computer skills necessary.
Ability to maintain calm during complicated situations.
Additional Information
Organization: Henry Ford Providence Hospitals
Department: Facility Support 001
Shift: Rotating
Union Code: Not Applicable
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
OverviewHenry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . BenefitsThe health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action EmployerEqual Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.