Customer Support Specialist

Job DescriptionWe are seeking a Customer Support Specialist to join our growing team in Minneapolis. This role plays a key part in ensuring client satisfaction by providing professional, attentive, and solution-oriented support. The ideal candidate will thrive in a dynamic environment, maintain high attention to detail, and deliver consistent excellence in every client interaction.ResponsibilitiesProvide outstanding customer assistance through phone and email communication.Resolve client inquiries efficiently while maintaining a positive and professional tone.Collaborate with internal teams to address customer needs and ensure timely solutions.Maintain accurate records of customer interactions and follow up to ensure satisfaction.Identify opportunities to enhance client experience and streamline support processes.