Customer Service Liaison

Job DescriptionWe are seeking a Customer Service Liaison to serve as the primary connection between our clients and internal teams. This role ensures that customer needs are addressed with clarity, efficiency, and exceptional service. The ideal candidate excels in communication, adapts quickly, and thrives in a structured yet evolving environment.ResponsibilitiesMaintain clear and professional communication with clients to address inquiries and provide accurate information.Coordinate with internal departments to ensure smooth and timely resolution of customer requests.Identify customer needs and provide effective solutions aligned with company standards.Document interactions, updates, and service details with high attention to detail.Support process improvements that enhance customer satisfaction and operational flow.Foster strong relationships by delivering a consistent and reliable customer experience.