Customer Service Agent

Job DescriptionAs a Customer Service Agent, you will be the first point of contact for our clients, ensuring their questions, requests, and concerns are handled with precision and care. You’ll represent the company’s values through clear communication, active listening, and reliable problem-solving.This role offers the opportunity to grow within a professional environment where your communication skills and service mindset will make a real impact.ResponsibilitiesRespond to customer inquiries via phone and email with professionalism and empathy.Provide accurate information and resolve client issues in a timely manner.Maintain detailed and organized records of all customer interactions.Collaborate with internal departments to ensure customer satisfaction.Uphold company policies and represent Catch Vibe Voice with integrity.