Senior Director Consulting

DescriptionThis position is incentive eligible.IntroductionWant to join a team of daring managers who care without reservations or limits? Our CereCore team is looking for a Senior Director Consulting. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.BenefitsCereCore, part of HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Senior Director Consulting and be a part of the innovation of ideas.Job Summary and QualificationsWhat makes CereCore unique as a technology company is that our solutions indirectly impact the care of patients. Although our skills are in demand in a number of industries, we apply them specifically to the noble cause of healthcare.The CereCore Senior Director of Consulting will work closely with the most senior executives in client companies such as the C suite, VPs and others and is responsible for providing higher level of consultation for organizational improvements and delivering specific results for the clients. The senior Director will work with clients and play an important role in the development and implementation of new strategies and initiatives within their organization. They may be involved in brainstorming new ideas, developing business plans, and leading teams to implement new projects. Senior consultants are also responsible for mentoring and training junior consultants, and helping them to develop their skills and knowledge. This role will also oversee program delivery through project management, client relationship management and monitoring of the successful development and implementation of all projects assigned by CereCore and in that role will have project resources reporting to them.As this role relates to the security and compliance work with the client, the individual will create and implement Healthcare cybersecurity strategy and provide proactive cyber security risk management for current and future clients. The individual will act as the lead liaison to clients requiring Cybersecurity Information Security Officer (CISO) support services and may lead cybersecurity assessments, consolidate findings, develop roadmaps, remediation strategies and deliver client out briefing of findings. The scope of work includes Infrastructure Operations and Engineering cybersecurity design and review, risk assessments, vulnerability and threat assessments, compliance assessments in accordance with NIST Cybersecurity Framework, RMF 800-53, HHS 405d, and other industry best practices. The candidate will develop and execute vulnerability mitigation plans, incident response plans, develop and lead tabletop exercises, develop security event remediation plans, along with compliance and audit support.The candidate will ensure the implementation of industry best practice security measures are in accordance with established procedures to ensure safety, reliability, confidentiality, integrity, availability, authentication, and non-repudiation.Some of the duties are (not limited):

Ownership and coordination of the project and program deliverables management process

Assured compliance with project and program control minimum standards

Setting objectives: Establishing guidelines and goals

Developing programs: Leading the development of services and programs

Managing all project and program staff including project managers and other assigned project resources.

Delegating tasks, hiring and supervising new program managers, and supervising project managers

Creating budgets: Creating budgets and other business-related documents

Assessing needs: Identifying clients’ needs, developing solutions, delivering results and evaluating its effectiveness

Assigning funding: Designating funding for the programs and tracking to maintain budget

Working with others: Liaising with external parties, such as CereCore partners, client vendors and working with leadership to set strategic goals

Providing supervision: Supervising project managers through meetings and reports, and updating senior management on project progress

Resolving problems: Addressing problems or concerns promptly and efficiently

Production of overall program status reports

Staying up to date and current on the latest technologies

Assess computing needs for clients and develop solutions leveraging CereCore’s internal subject matter experts Specific security requirements will include (but not limited to):

Provide analytical and technical security recommendations to clients and other team members, and technical teams. Provide cyber security guidance to customer leadership, work in collaboration with client to develop security recommendations. Provide input and review to implementation plans and standard operating procedures as they relate to Healthcare /HIPAA/PHI cyber security standards. Develop specific cyber security countermeasures and risk mitigation strategies for systems and/or applications related to the medical field, IoMT and IoT.

Work closely with client’s technical teams to implement effective security configurations/requirements including: Analyze and design security measures to help resolve vulnerabilities, mitigate risks, and recommend security changes to system or system components as needed. Make Mitigation and remediation recommendations/correct security deficiencies identified during assessments and make recommendations for risk acceptance for the appropriate senior leadership when feasible.

Work closely with Cerecore Executive leadership to provide status updates on client work as required.

Assist with vulnerability mitigation planning, incident response activities for security and compliance requirements.

Assist with Threat Intelligence assessment and reporting, including preparation of findings and out briefings for customers.

Support customers through the maturation of their cybersecurity programs.

Provide cybersecurity training per client request.

The position requires strong communication skills to communicate with the senior leadership, board members, project teams, as well as lead key delivery team to deliver quality work products for the clients. The Senior Director must be results-oriented with a demonstrated strong commitment and willingness to do what it takes to get the job done. Moderate travel and up to 30% may be required.Matrixed reporting structure to this position may include:

VP of Managed Services or other senior leaders within CereCore depending on the project.

Senior client executives on the delivery of projects and managing the overall client portfolio.

OUR PURPOSECORE COMPETENCIESAt CereCore, your deliverables will influence patient care. Every process, technology and decision matters.

Leadership Disposition and Communication – Demonstrates executive presence in interactions coupled with excellent written and verbal communication skills that is suitable for all audiences with a focus on senior leadership. Anticipates the client’s expectations on communication needs and applies the appropriate communication styles and governance.

Facilitating Change - Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change and efficiencies within the workplace.

Service Line Development - Takes a program leadership role in service line definition(s), direction and development of service lines project standards and ensures policies are maintained that meet a client’s resource and financial needs.

Business Advisor – Adding customer equity by creating valued business partnerships with customers; proactively identifying business opportunities for the customer; conveying a firm understanding of the customer’s business and political drivers.

Building a Successful Teams - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.

Coaching and Developing Others - Providing feedback and development guidance to help others excel in their current or future job responsibilities.

Driving Execution – Translating strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.

Operational Decision Making - Securing and comparing information from multiple sources to identify business issues; committing to an action after weighing alternative solutions against important decision criteria.

Increasing business engagement with the clients for not only the advisory practice, but other services provided by CereCore such as Staffing arrangements, managed services, advance data solutions, and other services as applicable. The business development of this role is about 25% of the responsibility.

Results Delivery, Leadership and Relationship Management

Proven ability to develop strong stakeholder partnerships, from line-level to executive suite; builds trust and drives consensus among parties.

Demonstrated ability to cultivate a motivating environment, which brings out the best in people and improves performance of others.

Exhibits behavior to create a positive environment for the staff, including open, honest communication and a clear path to escalate risks and issues.

Possesses elicitation skills to incite cooperation from a wide variety of resources, including upper management, clients, and other departments

Drives team cohesion, diffuses tension among staff or makes project assignment changes, as needed.

Ability to navigate in a business environment while anticipating the impacts on people and organizations function, and documents potential issues and plans his/her approach accordingly.

Identifying and driving process improvement and adoption across the CereCore service lines.

Develop tailored solutions to meet the client's needs and implement new strategies and initiatives within their organization.

Serves as primary point of contact for a client portfolio, serves as escalation point for delivering results for clients and specifically improving their chances of success on the overall portfolio and optimizing their operating environment.

Represent CereCore at industry events and conferences, stay up-to-date on the latest trends and developments in the field and provide thought leadership at major conferences through active engagement and speaking arrangements.

Operational and Resource Management

Collaborates with CereCore leadership to define program framework and methodology strategy; drives rollout and adoption by staff.

Engaged and leads highly visible projects, steers project team in proper direction for success.

Ensures that the financial performance of each project in the portfolio is managed, detailing actuals-to-budget and projections-to-actuals tracking.

Ensures projects are managed by the appropriate resource level as well as matches project requirements with PM responsibilities.

Monitors overall business unit portfolio health, participates in business unit review meetings and communicates outcomes to leadership.

Provide management, either directly or indirectly, of other CereCore Project Management staff to assure quality of work and integration of team members’ work.

Takes action to resolve issues when escalated. Uses discernment to know when to escalate issues to the appropriate leadership.

Balance process, budget and financial goals with portfolio delivery and throughput.

Measures program against CereCore controls and metrics, holds employees accountable for project delivery within defined frameworks.

Enforces accountability within staff, establishes controls and utilizes metrics to measure success.

Conducts evaluations, provides constructive feedback and identifies any improvement areas.

Ensures regular communication occurs with project managers, maintains two-way dialogue on work and results; is a clear communicator.

Actively and professionally communicate with CereCore Business Units, Service Centers, HCA Division, HCA Corporate and/or HCA Facility stakeholders to manage multiple project Business Owner(s) and team member relationships to accomplish project goals

Author/facilitate strategic documents such as project Charters, Education and Communication plans, detailed project plans, implementation toolkits, and present program and project updates/presentations to Business Owners within assigned projects, programs, or initiatives.

Proactively assure that CereCore standard project controls are followed by both CereCore and IT&S project management personnel.

Mentor staff in project management and controls.

Actively involved in business case development for projects/programs within CereCore as necessary.

Act in a CereCore Program Management role as a single point of contact and accountability in coordination with ITG for large scale CereCore or HCA technology development and implementation initiatives.

Your skills will help transform healthcare through technology and solutions that dramatically improve patient care and business operations."Good people beget good people."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderWhat qualifications you will need:

Bachelor's Degree preferred

Seven or more years management experience

Seven or more years related experience

MBA, PMP, LEAN, Six Sigma and ITIL certifications are preferred, but not required.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a(an) Senior Director Consulting and help us improve more lives in more ways .We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.