NEEDS TO HAVE CIVIL 3D, AUTODESK EXPERIENCE: Description:The client is one of the top A&E firms in the nation that supports various industries not limited to energy, telecommunications, transportation, water, utility, etc. In addition to their Engineering sectors they also have a construction services sector and IT sector that all work in constant collaboration. With the diversity of industries they support along with various customers, means they have a wide range of design software they are required to be proficient in. This design software is not limited to Bentley, MicroStation, AutoCAD, Civil 3D, etc. With the large amount of engineers and clients they have, The client has a "Design Support" section within their IT department that is focused on technical support and overall guidance across the specific platforms. With increase volume, and some upcoming retirements, the client is in need of a Civil 3D specialist to work in their IT department and support internal users on any/all questions Civil 3D related. This resources functions are not limited to the following:
Service as the internal helpdesk SME for Civil 3D.
Provide timely and helpful customer service in a positive and professional manner
Provide production Civil 3D support
-Respond to requests for Civil 3D technical assistance in person, via phone or electronically
Diagnose and resolve Civil 3D technical hardware and software issues
-Educate and empower employees with Civil 3D and IT training
Log all Help Desk interactions in a timely manner
Assist with Develop, implement, and enforce Civil 3D workspaces and standards
Research questions using available information resources
Provide technical support for all Civil 3D software
Support Corporate CAD Manager's vision and responsibilities
Assist with organizing CAD environment
Assist with project standards coordination as required
Complete other duties as required/assigned
Skills:Design, civil 3d, helpdesk troubleshooting, design documentation, autodesk, cad software, Support, technical standardsTop Skills Details:Design,civil 3d,helpdesk troubleshooting,design documentation,autodeskAdditional Skills & Qualifications:
This will be a Hybrid position with a current schedule of 2 days remote and 3 days in office (Typically they are remote Monday and Friday but that is flexible). Shift also has flexibility, but typically 8AM-5PM. Newark DE, Houston TX, Dallas TX, San Anotonio TX, Wiley TX, Austin TX, New York, Woodcliff Lake NJ (Ton of flexibility here: can also sit in Richmond, DC, etc) Sparks, MD , White Marsh, MD , PG County , MD
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
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A posting close date added to the description. For example, “Posting close date August 30, 2024.”
A general description of any bonuses, commissions or other compensation offered for the position.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.