Dental Scheduling Coordinator

We have a full-time opening for an outstanding Dental Scheduling Coordinator. We are a well-established, single doctor general/cosmetic dental practice seeking a personable, highly motivated and professional full-time dental scheduling coordinator to join our team. We are a digital office, charts, x-rays and scanner. Our team focuses on mutual respect, family, team work, efficiency, patient care and excellence in dentistry. You need a strong work ethic, great customer service skills, and a healthy positive attitude. A sense of humor is a plus!

We are building a close-knit team that works well together and helps one another. We are seeking a motivated, efficient, organized, and friendly person to join us as we serve our wonderful Silver Lake community.

The right candidate will have the following attributes:

A positive work ethic, detail oriented, responsible and well-organized

Fabulous communication skills, must be a “people” person with top-notch customer service skills

Excellent attendance, maturity (no drama), want to be here :-)

A motivated self-starter (not on your cell phone) – great initiative and a "desire" to help your fellow coworkers and see that "big picture"

Flexible and willing to take on other projects like preparing safety meetings, verifying office compliance

Friendly demeanor and have a great attitude, be part of creating that positive vibe in the office where we all feel good about our contributions, jobs and the services we provide

Salary based on performance ability.

Responsibilities Would Be All Aspects of Running the Front Office (not limited to list below):

Maintain a full and productive schedule for the doctor and hygienists

Answer phones and make calls professionally

Welcome patients in the dental office, check patients in for appointments, verify insurance

Schedule and Confirm appointments

Check patients out, schedule necessary treatment, create and present treatment plans and take payments

Manage recare system, work continuing care reports, create letters, make phone calls

Maintain accurate patient records and document in Dentrix

Scan documents, send, receive and input electronic paperwork

Check mail, email, correspond with other offices, respond to patient inquires, utilize modern resources ie: texting, email when appropriate

Be able to work with eAssist (we can train you on this)

Verify and batch daily procedures and complete accurate day sheets

Work well with financial coordinator and cross train to be able to help or cover for each other

Be able/willing to clean a room or bring a patient back and get the appointment started if needed

Assist/help doctor or hygienists when needed

Be able/willing to provide direct and indirect patient care and contribute to make office procedures as smooth as possible

Skills

Dental experience is necessary to do this job, 2 years is preferred

Proven experience as dental scheduling or dental financial coordinator

Understanding of health & safety regulations

Excellent computer skills-experience with Dentrix software is highly preferred

Excellent communication and people skills

Attention to detail

Well-organized, reliable, great attendance and professional

High school diploma, dental assistant experience a plus

For those who possess this skill set, we offer competitive base pay, matching simple IRA, paid holidays, paid vacation/sick time, in office dental care and a friendly, supportive team environment.

We have great hours to help our team to have a good work/life balance. Office hours of patient care: Monday-Thursday 7:15am to 3:15pm

You would typically show up at 6:45am for the morning set up and huddle to prepare for the day. We normally take an hour for lunch. If you are looking for more hours, I am open to discussing what that could look like.

We hope you will be available to work as soon as possible. We look forward to meeting you.