Lead Site Reliability Engineer

Lead DevOps Engineer - Middleware Reliability EngineeringTransform global payment systems through automation and innovation About The RoleJoin Visa's Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. As a Lead DevOps Engineer, you'll lead our automation and observability initiatives ensuring billions of transactions flow seamlessly across the world's largest payment network. What You'll DoChampion Automation: Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure.Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments.CI/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and other relevant tools to accelerate software delivery and improve code quality.Observability Enhancement: Integrate middleware products with Prometheus and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues.Drive Innovation: Lead our evolution toward cloud-native solutions and modern DevOps practicesAI Integration: Develop integrations with AI/ML frameworks and chatbots to enhance automation and operational intelligenceLead Technical Growth: Mentor team members and promote DevOps best practices across the organization Why You'll Love ItMeaningful Impact: Your automation will help process billions of transactions globallyTechnical Growth: Work with cutting-edge technologies and shape architectural decisionsProfessional Development: Regular learning opportunities and conference attendanceWork-Life Integration: Flexible hybrid schedule (2-3 days in office)Inclusive Environment: Join a team that values diverse perspectives and collaborative problem-solving  Security FocusExperience with HashiCorp Vault and secret managementUnderstanding of security best practices and compliance requirementsKnowledge of identity and access management principles What Makes You ThriveYou're passionate about automation and infrastructure as codeYou enjoy mentoring and knowledge sharingYou approach problems systematically and thoughtfullyYou value collaboration and clear communicationYou're eager to learn and adapt to new technologies Team CultureYou'll join a collaborative environment that:Embraces diverse perspectives and innovative solutionsPromotes knowledge sharing and continuous learningValues work-life balance and sustainable practicesEncourages experimentation and creative problem-solvingSupports career growth and professional development Impact & GrowthIn this role, you'll:Lead the transformation of our infrastructure managementMentor and grow technical talentDrive adoption of modern DevOps practicesInfluence architectural decisionsBuild systems that process billions in transactionsPioneer AI/ML integration in operational tooling This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.