Job Description: Dental Assistant Front Desk
Position Title: Dental Assistant Front Desk
Location: Distinctive Dental Care of Bloomingdale
Job Type: Full-Time/Part-Time
Reports To: Office Manager/Dentist
The Dental Assistant Front Desk is responsible for managing the front office operations of the dental practice, ensuring a smooth and efficient workflow. This role combines administrative duties with patient care responsibilities, providing a welcoming environment for patients and supporting the dental team.
● Patient Interaction:
○ Greet and welcome patients as they arrive.
○ Answer phone calls and respond to patient inquiries.
○ Schedule and confirm patient appointments.
○ Assist patients with completing necessary forms and documentation.
● Administrative Duties:
○ Maintain and update patient records accurately.
○ Manage patient accounts, including billing and insurance claims.
○ Handle financial transactions, including collecting payments and processing insurance reimbursements.
○ Coordinate referrals to other dental specialists as needed.
● Office Management:
○ Ensure the front desk area is clean, organized, and presentable.
○ Order and manage office supplies.
○ Assist with the implementation of office policies and procedures.
● Support to Dental Team:
○ Assist dental assistants and hygienists with patient flow and preparation.
○ Communicate effectively with the dental team to ensure seamless operations.
○ Provide administrative support for dental procedures as needed.
● Education: High school diploma or equivalent; additional certification or training in dental assisting or office administration is a plus.
● Experience: Previous experience in a dental office or similar healthcare setting preferred.
● Skills:
○ Excellent communication and interpersonal skills.
○ Strong organizational and multitasking abilities.
○ Proficiency in dental software (e.g., Dentrix) and basic computer skills.
○ Knowledge of dental terminology and procedures.
○ Ability to handle sensitive information with confidentiality.
● Professional and friendly demeanor.
● Detail-oriented and reliable.
● Ability to work independently and as part of a team.
● Strong customer service orientation.
● Office environment with standard office hours.
● Occasional evening or weekend shifts may be required.