Customer Service Officer

Job DescriptionWe are seeking a detail-oriented and customer-focused Customer Service Officer to join our growing team in Cincinnati, OH. The ideal candidate will be responsible for maintaining positive client relationships, ensuring customer satisfaction, and providing solutions with efficiency and care. This position offers a rewarding opportunity to become an integral part of a dynamic, forward-thinking organization.ResponsibilitiesRespond to customer inquiries and provide accurate information in a professional manner.Maintain and update client records, ensuring accuracy and confidentiality.Identify and resolve issues promptly to ensure client satisfaction.Collaborate with internal departments to improve customer support processes.Uphold company standards and contribute to a positive team environment.