UPMC welcomes your application to join our life-changers as a full-time Office Assistant I! This position offers Monday through Friday, rotating daytime hours. Along with working alongside a phenomenal team of health care professionals, there is an opportunity to receive a robust Total Rewards package!Responsibilities:
Verify information in medical records and computerized scheduling systems for accuracy.
Schedule, coordinate, and reschedule patient appointments, ensuring timely communication with staff and providers.
Greet and register patients warmly, provide necessary instructions, and manage check-in and check-out processes effectively.
Maintain a clean and organized waiting area, including beverage service and reading materials.
Prepare patient charts meticulously for upcoming appointments.
Handle incoming calls professionally, screen and take messages, and provide pertinent information as required.
Update and manage physician schedules to ensure accurate patient bookings and appointment confirmations.
Complete necessary paperwork such as encounter forms, referrals, and billing information using computer systems.
Required:
High school diploma or GED
1 year work experience, preferably in a medical office setting
Preferred:
Knowledge of medical terminology
Word processing and computer experience
EPIC experience
Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran