This is an exciting opportunity for an experienced Product Management Senior Supervisor to run a team of product owners to help implement new robotic automations and maintain them post go live.Key Responsibilities:
Manage a team of RPA product owners who help build and maintain RPA automations
Ensure the team has no blocker in their work. Escalate quickly as needed
Help develop the team skills in both Agile and RPA
Reporting for existing bots to understand productivity
Assess and prioritize business process for RPA implementation that increase efficiency, improve effectiveness and reduce operational risk
Conduct readiness of process for Robotics automation with high level benefit Analysis
Conduct feasibility analysis, complexity analysis for evaluating suitability for automation improvements.
Provide accurate and insightful assessments of current process performance including risks with actions to mitigate and/ or eliminate
Be a conduit between Business and IT organization and work in an agile manner
Ensure the bots that go live in production continue to deliver at the originally aligned business plan
Create and implement contingency plans and solutions for problems that arise
Establish credibility and comfort with key stakeholders and customers by monitoring and improving existing bots in production
Continually improve skills and competencies by proactively participating in various internal and external training opportunities and stretch assignments
Qualifications
Bachelor’s degree or equivalent
Agile Certification or significant Agile work experience
2+ years of experience managing people
1+ of years of extensive experience in designing and implementing process automation solutions using some of the leading RPA (robotics process automation) and/or other emerging automation technologies strongly preferred
UIPath exposure an advantage
Medicare experience preferred
Green belt Certified preferred
Technical Skills
Experience in RPA process implementation
BluePrism, UIPath knowledge
Facets Exposure a plus
Excel and powerpoint skills
Business analysis skill
Strong analytical and problem solving skills
Excellent communication and presentation skills
Detail oriented, with proven time management and organization skill
Experience in working in a dynamic Agile project delivery environment preferred
Soft Skills
Able to remove barriers without damaging professional relationships; always maintain positive and productive working relationships
Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects
Ability to create and implement contingency plans and solutions for problems that arise
Self-directed and capable of leading a team of professionals across multiple business areas
Ability and willingness to share knowledge and coach individuals with varying levels of experience
Positive role model with the ability to work independently and in conjunction with co-workers of all levels
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 79,700 - 132,900 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .About Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.