Credit/Collections Manager

Description We are in the process of recruiting a Credit/Collections Manager in Austin, Texas. This role involves overseeing our credit and collections department, which includes managing customer applications, maintaining records, and resolving inquiries. This role is crucial for our finance team and contributes to ensuring smooth and efficient business operations.Responsibilities: Lead and manage the credit and collections team, fostering a cohesive and efficient working environment. Develop and implement processes for collections metrics and strategies to ensure optimal performance. Manage the processing of customer credit applications, ensuring accuracy and efficiency. Oversee the maintenance of accurate customer credit records, using ERP systems such as Oracle. Handle customer inquiries related to credit and collections, providing prompt and effective solutions. Monitor customer accounts, identifying any issues and taking appropriate action when necessary. Utilize intermediate Excel functions such as V-Lookups to manage and analyze data. Collaborate with other departments, including accounting, to coordinate financial operations. Utilize CRM systems to manage customer relationships and data. Perform accounting functions related to accounts receivable, billing, cash activity, and cash applications. This role requires a candidate with a strong background in credit and collections, including experience with B2B collections, accounting software systems, and ADP - Financial Services. Requirements Must hold a minimum of 5 years of experience in a similar role as a Credit/Collections Manager. Proficiency in 3M is required. Demonstrable experience in using Accounting Software Systems. Familiarity with ADP - Financial Services is essential. Experience in B2B collections is mandatory. Proficient in using CRM tools. Must have a strong understanding of Accounting Functions. The role requires knowledge of Accounts Receivable (AR) management. Must have experience in Billing Functions. Demonstrable experience in managing Cash Activity and Cash Applications is crucial. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .