Customer Account Representative

Job DescriptionWe are seeking a dedicated Customer Account Representative to join our dynamic client relations team. The ideal candidate will act as a trusted point of contact for our clients, ensuring seamless communication, prompt support, and the successful delivery of branding projects. This role requires a blend of professionalism, strategic thinking, and interpersonal excellence.Key ResponsibilitiesServe as the primary contact for assigned client accounts, ensuring satisfaction and long-term relationships.Coordinate project timelines, deliverables, and communications between clients and internal teams.Understand client needs and provide proactive solutions that align with Elevare Branding’s standards of excellence.Prepare account reports and performance summaries for internal review and client presentation.Manage feedback and implement necessary adjustments to optimize service and results.Support the development of new strategies to enhance client retention and engagement.