Customer Account Representative

The Customer Account Representative serves as a key point of contact between Beloform Craft and our clients. This role focuses on managing client relationships, ensuring satisfaction, and supporting internal teams to deliver seamless service. The ideal candidate is proactive, organized, and comfortable handling multiple accounts while maintaining a high standard of communication.ResponsibilitiesServe as the primary liaison for assigned customer accountsMaintain strong, professional relationships with clientsAddress inquiries, requests, and concerns in a timely and effective mannerCoordinate with internal departments to ensure accurate and efficient service deliveryMonitor account activity and support ongoing client needsMaintain detailed and accurate account recordsContribute to continuous improvement of customer service processes