Customer Support Specialist

Job DescriptionWe are seeking a dedicated Customer Support Specialist to join our growing team in Houston. The ideal candidate will be responsible for providing exceptional service to our clients, resolving inquiries efficiently, and maintaining our commitment to excellence. This role requires strong communication skills, attention to detail, and a passion for helping others succeed.ResponsibilitiesDeliver professional and timely responses to client inquiries via phone and email.Provide accurate information regarding company services, procedures, and policies.Collaborate with internal departments to ensure client satisfaction and service consistency.Maintain organized records of client interactions and follow up on pending requests.Identify potential areas for process improvement and contribute to a positive work culture.