Customer Support Assistant

The Customer Support Assistant will play a key role in ensuring seamless communication between clients and internal teams. This position is essential for maintaining outstanding customer satisfaction by providing timely responses, managing inquiries, and supporting day-to-day service operations. The ideal candidate is organized, proactive, and capable of delivering exceptional assistance in a fast-paced environment.ResponsibilitiesHandle incoming customer inquiries by phone and email with professionalism and courtesy.Provide accurate information regarding services, policies, and procedures.Coordinate with internal departments to resolve issues efficiently.Maintain detailed and organized records of customer interactions.Support daily administrative tasks to ensure smooth workflow.Assist in developing improved customer service processes and solutions.Uphold Beloform’s standards for high-quality service delivery.