Customer Support Specialist

We are seeking a motivated and professional Customer Support Specialist to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring a seamless experience. You will play a key role in maintaining our reputation for excellence while helping our students achieve their educational goals.Responsibilities:Provide timely and professional assistance to clients via phone, email, and chatResolve inquiries and issues with efficiency and accuracyMaintain detailed records of client interactions and feedbackCollaborate with internal teams to improve processes and enhance client satisfactionEnsure a positive and professional experience for all clients